Last updated: September 16, 2026. This policy applies to golfbay.shop and related customer-service interactions.
1. Information we collect
We may collect information you provide, including your name, email address, telephone number, billing and shipping addresses, order details, account information, support messages, return requests and any information submitted through website forms. Payment-card information is processed by payment providers and is not intended to be stored directly by GolfBay.
We may also collect device and usage information such as IP address, browser type, operating system, referring pages, viewed pages, cart activity, approximate location, identifiers, cookie data and timestamps.
2. How we use information
We use information to provide and improve the website; process, fulfill and support orders; communicate service messages; detect fraud and security incidents; personalize the experience; measure performance; comply with law; enforce agreements; and, where permitted, send marketing communications. You may unsubscribe from marketing email using the link in the message.
3. Cookies and similar technologies
GolfBay and service providers may use necessary, preference, analytics and advertising technologies. Available controls depend on the tools active on the website and your jurisdiction. Browser settings may limit cookies, but some store functions may stop working.
4. How we disclose information
We may disclose information to ecommerce, hosting, payment, fraud-prevention, analytics, advertising, communications, fulfillment, shipping, professional and customer-support providers; to authorities where legally required; in connection with a business transaction; or with your direction. We do not authorize providers to use personal information outside the services they supply to us, except as permitted by law.
5. Data retention and security
We retain information for as long as reasonably needed for the purposes described, including order records, dispute handling, fraud prevention and legal compliance. We use reasonable safeguards, but no online system can guarantee absolute security.
6. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion or a copy of personal information, and to opt out of certain targeted advertising, sharing or sales as those terms are defined by law. We may verify your identity before acting and may deny a request where the law permits. Authorized agents may be required to provide written authority.
Submit privacy requests to support@golfbay.shop with “Privacy Request” in the subject. You may appeal a denied request by replying with “Privacy Appeal.” We will not discriminate against you for exercising applicable privacy rights.
7. Children
The store is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information.
8. External links and international processing
External websites have their own privacy practices. Service providers may process information in locations outside your state or country, subject to applicable safeguards.
9. Changes
We may update this policy and will post the revised date on this page. Material changes may be communicated by additional notice when appropriate.
10. Contact
GolfBay
Otter Pond Blvd, Lawrence Township, IL 62439 USA
(618) 843-6245 · support@golfbay.shop